VPL believes in, that capability and dedication to support the quality equipments throughout its lifecycle with genuine parts is the vital element in providing best performance of equipment to its customers. VPL's central parts warehouse located at Lahore is source of supply of genuine parts to VPL's valued customers directly or indirectly through its regional warehouses based at Karachi and Islamabad. VPL assures the availability of spare parts for all the equipments represented by the VPL. Over 10,000 parts are always stocked at any given time in a year in order to provide prompt support to VPL's customers. VPL's inventory department has set below commitments in order achieve best performance in terms of parts supply to VPL customers :

1. Highest service level with optimum inventory level

2. Shortest lead time from customer's order point until delivering to customer.

3. Pro-active and prompt communication to customers via sales team on update of parts delivery status.

4. Flexibility and ability to meet the customized requirement of VPL's customers.